Please contact your Account Representative directly at The Charlotte Observer. If you are not sure, please email support@VotedCharlottesBest.com . This is the fastest way to resolve any questions.

NERUS Strategies is the authorized representative via PayPal for Charlotte's Best's schedule.

Charlotte's Best is a paid advertising program. We do not trade for any of these products.

Please allow up to 7-10 business days for creation of your custom order. Shipping varies by product. You will receive "staging" emails as your order is processed through each stage. A final proof will need to be approved prior to shipping. For any questions regarding official merchandise, contact merchandisesupport@nerus.net.